Top 5 Best Freight Forwarders in Malaysia

1.DHL Global Forwarding, Malaysia

DHL Global Forwarding is one of the leading freight forwarders in Malaysia offering air, ocean, and ground freight services. Founded in 1815 in Berlin, Germany, DHL now operates in more than 220 countries and territories and employs more than 380,000 people worldwide.

DHL Global Forwarding in Malaysia offers a wide range of logistics and transportation services. Their services include air and ocean freight, customs services, distribution and warehousing, project transportation, and a range of value-added services.

Pros 

• Offers various means of transportation

• The well-developed global distribution network for the delivery of goods to different countries and regions

Cons  

• Late delivery, never at the right time 
• Customers do not have the ability to locate their orders and do not really know where their products are located. 
• Scams regarding the company's removal process due to a large number of bad comments about it. 
• Relatively high transportation costs compared to other

 

2.DocShipper Malaysia

DocShipper is a company specializing in import-export that offers logistics solutions tailored to the needs of businesses of all sizes. Whether you're a large company looking to expand into Asian markets or a start-up seeking to find quality suppliers at a lower cost, DocShipper is here to help.

Its services cover the entire procurement process, from sourcing suppliers to delivering finished products to your door. DocShipper works closely with qualified suppliers in different countries, allowing it to offer competitive rates while ensuring the quality of the products.

The DocShipper team is made up of international logistics experts who can help you manage all aspects of shipping, including freight transportation, customs clearance, warehousing, and last-mile delivery. They are there to support you throughout the import-export process, providing you with personalized advice and assistance at every step.

DocShipper is proud to provide exceptional customer service to all its clients, offering efficient and cost-effective logistics solutions. It is determined to help you grow your business by providing you with customized solutions for your specific needs. If you are looking for a reliable logistics partner for your business, contact DocShipper today to discuss your needs and get a free quote.

Pros 

• DocShipper can help you with door-to-door, port-to-port, LCl, FCL, air, road, and rail freight all over the world.
• Takes care of each step of the moving or shipping process without the client having to lift a finger
• Pleasant customer service, and ease of communication 
• Offers personalized service according to each client to meet their expected needs
• DocShipper offers services to companies and even to individuals 

Cons 

• Slightly higher than average rates

3.Kuehne + Nagel, Malaysia

Kuehne + Nagel is one of the largest providers of logistics and supply chain services in the world. The company has a strong presence in Malaysia, offering air, sea, and land freight services, as well as customized logistics solutions to meet specific customer needs.

Kuehne + Nagel was founded in 1890 in Germany and has since expanded its operations to more than 100 countries worldwide. The company has grown rapidly through a development strategy focused on the acquisition of existing logistics companies.

In Malaysia, Kuehne + Nagel has established its presence since 1970 and now has several operational locations in the country, including major cities such as Kuala Lumpur and Penang. Their services include road transportation, air, and ocean freight, contract logistics, customs management, warehouse management, project logistics, and supply chain solutions.

Pros  

• Quick responses to questions on social media
• Multimodal transportation options to optimize costs

Cons  

• The company does not deliver to individuals
• Does not offer any assistance with customs 
• Unpleasant customer service

 

4.Maersk Malaysia

Maersk is a company that provides shipping and logistics services worldwide. Founded in 1904 in Denmark, Maersk is an international company with operations in more than 130 countries around the world. In Malaysia, the company has established its presence for over 40 years and now has offices in several cities, including Kuala Lumpur, Penang, and Johor Bahru.

Their services include container transport, supply chain management, contract logistics, refrigerated freight, liquid and dry bulk transport, project transport, online shipping solutions, and customs services.

Pros  

• Large-scale transport capacity for container shipments
• Well-developed global network for the delivery of goods in different countries and regions
• Offers customized supply chain management services to meet clients' specific logistics needs.

Cons 

• Delivery time can be long
• Costs are high for customized supply chain management
• Takes time to answer customers on the phone 

 

5.DB Schenker Malaysia

Schenker Malaysia was established in 1979 and is positioned as an all-in-one logistics service provider. They offer a wide range of integrated logistics services to local, regional, and international customers. In Malaysia, DB Schenker has 28 warehouses strategically located in Peninsular Malaysia, totaling over 2.8 million square feet. They currently employ over 2,400 logistics professionals.

Their services include ground transportation, air, and ocean freight, contract logistics, customs management, warehouse management, project logistics, and green supply chain solutions.

Pros  

• Large global network
• Offers customized supply chain management services
• Offers could chain management solutions

Cons  

• Can be difficult to organize delivery at home 
• Lack of response to messages
• Take a long time to deliver the goods 

 

What is the cheapest freight forwarder in Malaysia?

It can be difficult to determine the cheapest freight forwarder to ship to or from Malaysia, as prices can vary depending on several factors such as the type of goods being shipped, the mode of transportation, and the specific route. Nevertheless, here are some tips that may help you find a cost-effective freight forwarding solution:

-Get quotes 

Get quotes from several freight forwarders to compare rates. Be sure to include all associated costs, such as customs and handling fees.

With Docshipper, you can get a free, no-obligation quote to contact us.  

-Choose the most appropriate mode of transportation for your needs

It is important to consider the different modes of transportation available. Each of these modes of transportation has its advantages and disadvantages in terms of cost, delivery time, security, and capacity. So it would depend on the quantity and your expected needs.  

-The packaging of your shipment can play an important role in determining the cost of shipping

The weight and size of your shipment can have an impact on transportation costs. It is therefore important to optimize your packaging to reduce these costs.

To do this, you can start by choosing the right packaging for your shipment, next, try to maximize the space in your packaging, For example, you can use cushioning materials to fill in the empty spaces or stack your items compactly.

-Negotiate

Don't hesitate to talk to your freight forwarder about the rates offered and explore cost-saving options. The freight forwarder may be able to offer discounts for large volumes of shipments, repeat customers, or recurring shipments. They may also be willing to discuss other incentives, such as consolidating shipments or reducing handling fees.

However, it is important not to sacrifice the quality of service for lower rates. Make sure the freight forwarder you choose is reliable, professional, and able to provide quality services for your shipment.

-Choose an experienced freight forwarder

Look for freight forwarders with proven experience in moving cargo to and from Malaysia. Experienced freight forwarders will be better equipped to handle customs formalities and other freight forwarding requirements, and avoid costly mistakes.

 

How to avoid being overcharged?

To avoid being overcharged by a freight broker, here are some steps you can take:

Research rates: Before choosing a freight broker, take the time to compare the rates offered by different brokers for similar services. This will give you an idea of the average rates for the freight services you are looking for.

Check the broker's reputation: look for online reviews of the freight broker you are considering. You can also ask for references from friends or colleagues who have used the broker's services.

Be clear about the services you need: make sure the broker understands exactly what services you are looking for, so they don't charge extra for services you didn't request.

Ask for a written quote: Always ask for a written quote detailing all costs associated with freight services, including handling fees, transportation fees, insurance fees, etc.

Check invoices: Check invoices carefully to ensure that all costs are correct and in accordance with the estimate you received. If you find any errors or additional charges, contact the broker immediately to discuss them.

Negotiate rates: Once you have received a quote, don't hesitate to negotiate rates with the broker. If you have competing quotes, you can use this information to negotiate a better rate.

 

What information do I need to provide to get a shipping quote

To obtain an accurate shipping quote, you will need to provide the following information:

Departure and arrival addresses: you will need to provide the exact address of the supplier's warehouse and the final destination, including postal codes.

Shipping details: you will need to provide detailed information about the goods to be shipped, including weight, dimensions, quantity, and value.

Mode of transport: you will need to indicate the mode of transport you wish to use, such as air, sea, road, or rail.

Customs requirements: you will need to provide information on customs requirements, such as necessary documents, taxes, and duties.

Additional services: Any additional services you require, such as customs clearance, insurance, or warehousing

Delivery times: you must specify the desired delivery date for your goods.